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Secure your 42Kites account even further with two-factor authentication. Activating this time-based one-time password feature will require you to have a authentication app on your mobile device and retrieve a unique code (aka: a token) that changes eve…
All plans (free and paid) have access to the text-to-speech feature in the Inclusion Bar. You can turn it on or off on individual Experiences (as some organizations might not want audio being played in certain areas but other areas would be okay). Note…
If you are making a Premium purchase for a large organization or municipality we can allocate the Premium devices and Experiences you purchased between different accounts to give the organizations / departments you manage access to the 42Kites tools th…
There are currently sixteen versatile content modules that you can use to custom build each of your experiences. Let your imagination run wild as you enhance the exhibits in your museum. Using any combination of the modules below, you can easily expand…
Every museum is different and now all your Experiences can perfectly match your organizations branding color scheme. You can make your Experiences look something like this: You can change the following elements to any color: Content Headings Text Backg…
To add any SlideShare presentation to your Experience, start by creating a new Experience or editing an existing Experience. On the Experience screen you will see a box labeled Add New Content. In that box is a dropdown menu with all the different type…
To add an X Post (Twitter Tweet) to your Experience, start by creating a new Experience or editing an existing Experience. On the Experience screen you will see a box labeled Add New Content. In that box is a dropdown menu with all the different types…
The 42Kites Inclusion Bar makes your museum more inclusive and accessible for all your guests. Not everybody that visits your museum will speak English, have perfect eye sight and be happy reading lots of text on a wall label. The Inclusion Bar include…
Scavenger Hunts, Easter Egg Hunts, Treasure Hunts and Escape Rooms – all those things essentially work the same way; someone has to find clues in order to get the reward. You can set up one of these adventures in your museum and encourage visitors to e…
The 42Kites platform is so much more than ordinary QR Codes! Take a look at how the three parts of this system can improve your museum: SmartLinks There’s a QR Code on the outside but on the inside there is a NFC Chip. Instead of having to scan the QR…
Adding a Google Form to your Experiences lets visitors easily submit information to you (for promotions, feedback, etc…) and once submitted, you will have access to that user data within your Google account. The first step in adding a Google Form to yo…
Museums are the gateway to wonderful things, they are not design companies (and most are under staffed). That’s where our Helping Hand service comes in! It gives you unlimited access to the 42Kites tech and design team. Here are just some of the things…
It’s 100% confidence in knowing that the 42Kites system will work for your museum and it’s included with all Premium accounts. Here’s how it works: You purchase a Premium Plan You receive your devices, you open it up… you are excited! However you’re…
https://www.youtube.com/watch?v=fAWdgDxlaEA It’s your way of knowing that all your 42Kites devices will look and function perfectly forever. You never have to worry about the hardware not looking (and functioning) it’s best. Our Always Perfect Guarante…
All 42Kites SmartLinks feature a unique QR Code on the outside but on the inside is a unique NFC chip. This NFC chip allows guests to tap their unlocked phone on the SmartLink and they will be directed to your Experience (or External URL). If you just…
Adding live chat to your Experiences gives your visitors the ability to quickly get answers from staff quickly. One of the best (and free!) live chat systems is Tawk.To, it has tons of useful features and there no need to even enter a credit card numbe…
To add a button to your Experience that (when clicked) sends an email, start by creating a new Experience or editing an existing Experience. On the Experience screen you will see a box labeled Add New Content. In that box is a dropdown menu with all th…
To add a button to your Experience that (when clicked) starts a phone call, start by creating a new Experience or editing an existing Experience. On the Experience screen you will see a box labeled Add New Content. In that box is a dropdown menu with a…
To add an interactive Google map to your Experience, start by creating a new Experience or editing an existing Experience. On the Experience screen, you will see a box labeled Add New Content. In that box is a dropdown menu with all the different types…
If you want your visitors to easily pay you for something (t-shirt, donation, tickets, membership, etc…) follow these instructions and you’ll learn you how to create a button that links to a payment system and even how to link a SmartLink. Get the pa…
Configuring a new SmartLink can be completed in about a minute, just follow these instructions: The most important thing to note is that you should be configuring the SmartLink through your mobile device (because it has a camera that can read a QR Code…
Once you have entered the SmartLink PIN during the configuration, you’ll now be able to link it to one of your Experiences or link it to an external URL (like your website, your Instagram account, etc…) and this screen will show you how. After verify…
https://vimeo.com/861889813 If you’ve just received your 42kites devices, watch the above video to see the quickest way to get started. if you want to dive deeper into some of these topics, click one of the items below: Create an Experience Add a photo…
Linking is an easy way to provide more information for the visitor and there is one more linking option you might not know about… linking to another part of your Experience. Let’s say that your Experience has lots of content blocks and you want to li…
Sometimes an image (like a logo) is a big too big for the space but there is a handy feature in the Experience Builder to help with resizing images and it’s really easy to use. When adding (or editing) an image content block, there is an option for Wid…
Adding a floor map with a small “You are here” marker is the perfect way to keep visitors on-track and heading in the right direction. The 42Kites system makes this easy to implement, just follow these instructions: The first thing you’ll need is the a…
It’s a simple concept. Local businesses (sponsors) want more exposure for their business and you (a museum) can use your 42Kites system to give them the attention they are looking for… and that equals sponsorship dollars. Whether you have existing sp…
To add an audio file (music, speaking, etc…) to your Experience, start by creating a new Experience or editing an existing Experience. On the Experience screen you will see a box labeled Add New Content. In that box is a dropdown menu with all the di…
Let your visitors “touch” your most valuable artifacts without causing any damage! Visitors can zoom and rotate the models to see the details from any angle. 42Kites integrates with the worlds most popular 3D model platform (Sketchfab) with just an ID…
Nobody likes complex things, so we designed the system to be a very simple and can be setup in just a few steps. No technical or design skills required. Pick the exhibit in your collection that has an interesting backstory, needs explanation or is a vi…
At it’s core, an “Experience” is digital content (like videos, 3D models, photos, etc..) and depending on how it will most benefit your organization, your Experience can: Lower expenses: decrease the need to print (and re-print) wall labels Save time:…
A SmartLink is a bridge between the real world and your digital Experiences. What does it look like? Well, on the surface it looks like a 70mm X 70mm square QR Code but it’s a lot more. If you are not familiar with how a QR Code works, it’s a black and…
Once you have entered the SmartLink PIN during the configuration, you’ll now be able to link it to one of your Experiences (this screen will show you how) or link it to an external URL (like your website, your Instagram account, etc…). After verifyin…
The job of a SmartLink is to send visitors to your Experience and there are two to find out what SmartLinks are connected to your Experiences: On the My Experiences screen On the main My Experiences screen are all of your Experiences, if you expand one…
By default there are two ways a visitor can interact with your SmartLink, by scanning the QR Code or tapping the card with their mobile device. Regardless of which way the visitor interacts with the SmartLink card, their device will need access to the…
Sure, we created the worlds best system for museums to create digital experiences for their visitors but we are really in the customer service business so the 42Kites Support goes way beyond just your answering questions. Below are the three different…
Deleting a content block from your Experience (or header/footer) could not be easier! Just follow these steps: Find the content block you want to deleteClick the Edit button that appears above itWhen the editing options expand, there is a red Delete li…
Rearranging the order of the content blocks in your Experience, Shared Header and Shared Footer is as easy as changing a number. Here’s how it works: Each content block has a Sort# that determined the order it appears. The lower the number, the higher…
Locking an Experience is a great way to hide content to make sure only people with prior knowledge can access the information. This is a great way to create an easter egg hunt game or some sort of promotion (we recommend using the Promo Box to hide the…
Once you have disconnected a SmartLink from an Experience here’s a few things you should know: If the SmartLink is scanned or tapped, it will no longer link to the Experience.You can still rename it (which is a good idea so you can accurately keep trac…
Let’s say that Exhibit A is coming to an end and you use the SmartLink that is currently connected to it on another Exhibit. What do you do? The first step is to disconnect it from the existing Experience, here’s how you do that: Login to your 42Kites…
Adding a shared header and footer to all of your Experiences will maintain a consistent branding across and give your a more polished, professional look. To add a shared header and footer to your Experiences follow these instructions: Login to your 42K…
The first thing you should know is that each exhibit you are planning on letting visitors link to (so they can access more information) needs their own Experience. It’s probably easiest to start with the exhibit that you have the most content easily ac…
A Promo Box is a great way to draw attention to one or a few characters or maybe a special word or a discount code. You can use this feature in conjunction with locking your Experience to create an Easter Egg game. Here are a few examples: You need to…
The first you’ll need to do is to upload your video file to a video sharing website. The two we recommend are YouTube or Vimeo. Once you get an account on one of those websites and upload your video you will have a unique URL for your video. It will lo…
To add a divider line to your Experience, start by creating a new Experience or editing an existing Experience. On the Experience screen you will see a box labeled Add New Content. In that box is a dropdown menu with all the different types of content…
To add an image to your Experience, start by creating a new Experience or editing an existing Experience. On the Experience screen you will see a box labeled Add New Content. In that box is a dropdown menu with all the different types of content you ca…
To add text to your Experience, start by creating a new Experience or editing an existing Experience. On the Experience screen you will see a box labeled Add New Content. In that box is a dropdown menu with all the different types of content you can ad…
To add a heading to your Experience, start by creating a new Experience or editing an existing Experience. On the Experience screen you will see a box labeled Add New Content. In that box is a dropdown menu with all the different types of content you c…
The 42Kites Wall-Mounted SmartLink Holder works indoors and outdoors. This support topic is mainly about indoor use but here is a quick video about outdoor use: https://www.youtube.com/watch?v=-3suO5TtGHg Introduction Installation of the 42Kites Wall-M…
To add a button to your Experience, start by creating a new Experience or editing an existing Experience. On the Experience screen you will see a box labeled Add New Content. In that box is a dropdown menu with all the different types of content you ca…