How It Works

Using our combination of hardware and web software you can create an immersive experience for your guests without cluttering up your walls with signs. Want to see what it looks like? Explore the demos by yourself, or with a team member.

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The 42Kites system is made up of two parts, let's take a look at the
hardware
first.

This is what you attach to your museum walls.

This is a SmartLink card (in a holder).

While it may appear as just another QR Code, 42Kites SmartLinks are anything but ordinary. It's packed with practical features:

  • Guests can tap or scan their mobile device
  • Weather-resistant design
  • Operates without an external power source
  • Change where it links remotely
  • Durable and crack-resistant
  • Tamper-resistant screws to deter theft
  • Reusable (and better for the enviroment)

The
holder
is only
20mm
wide.

Now
that's
thin.

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Actual size

Picture one of those devices near each exhibit in your museum.

Kinda like this:

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Attach it to the wall with (included)

Attach it to the wall with screws OR adhesive strips (both included).

Guests can now scan or tap the device it to see digital content

Scan
Tap

Scanning a SmartLink is as easy as 1) guests click the camera icon on their mobile device 2) point the camera on their phone (or tablet) towards the SmartLink card and tap on the notification that appears the screen and 3) the digital content will appear on their device (along with accessibility controls)...all without the need to download or install anything.

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See it in action:

Note: The QR Codes are hidden on this page for privacy

Have outdoor exhibits?

Snow? Rain? Sun? 42Kites devices work great outdoors, even in the harshest environments. No power source needed.

Check out this excerpt from our podcast on what Jerry Michels, from the Amarillo Railroad Museum has to say about the 42Kites devices.

Hardware recap:

Thin and light.

Can be used outdoors.

Does not need a power source.

Guests can scan or tap their device.

Add a custom overlay for perfect branding.

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The second part is the web
software
.

This is where you add your content.

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An endless canvas

Curators and staff are passionate about sharing the backstory and finer details of their exhibits to anyone interested. Our system includes a feature to make it easier to do just that! We call them Experiences.

There are currently sixteen different content modules that you can use to mix and match to create captivating museum exhibits.

Plays nicely with others

Easily add Google Maps, YouTube Videos, Slideshare Presentations, X Posts (Twitter Tweets). The best part is that you don't need to enter your account passwords or login credentials to do it.

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Speak their language. Any language.

Your museum can be a place where language barriers don't exist.

How is this possible? Well, you could hire dozens of multilingual people to stand near each exhibit offering translation services to any guest who needs it OR you can let the 42Kites system automatically handle language translation for you.

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They'll see what you mean.

There is no universal font size or text color to display exhibit content that will meet all your visitors needs. This means visitors with visual impairments are likely to struggle when trying to read the content.

If they can't read the information, not only will they be frustrated but they are also missing out on the "meat" of the exhibit. The Inclusion Bar empowers everyone to customize text size and display, ensuring a comfortable read for all.

Exhibits can now be heard.

Not everyone has the same reading ability and there are also some people who prefer to listen to audio than read lots of text. The Inclusion Bar's Text-To-Speech feature effortlessly narrates the exhibit text for them (no additional downloads or apps required) guests simply tap the play button to hear the exhibit's content.

Click the button below to view our demos and hear it for yourself.

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Use your own colors for perfect branding.

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Dive deeper

Effortlessly increase guest engagement and help them understand what they are looking at. Guests do not need to download an app or sign up for anything.

Checkout this excerpt from our podcast on what Terri Thompson, from the Museum at Prairiefire has to say about the 42Kites devices.

Your visitors will it

Research conducted at museums and galleries around the world shows what visitors want, and this system delivers it.

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No Account or App

Your visitors won't have to take the time to download or sign up for anything to access the digital content.

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Unlock The Story

Visitors of all ages can easily access in-depth content from any of your museum exhibits.

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It Simply Works

To access the content you added to your digital Experiences, visitors simply scan (or tap) and enjoy.

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Keep The Juice

Itʼs efficient, so visitors don't need to worry about draining the battery on their mobile device.

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Say What?

Guests from other countries? No problem. They can easily translate exhibit text into over 100 languages.

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Blazingly Fast

Your digital experience loads quickly so visitors don't have to waste time downloading huge files.

Software recap:

No ads.

Add unlimited content.

Simple to create and manage.

Makes all your exhibits accessible.

Can be viewed / edited on any device.

Remotely change how your SmartLinks function.

Questions? Answers.

If you can't find an answer to your question, send us a message here

It's the easiest way to bring your museum to life.

This system has everything you need to create in-museum digital experiences for visitors. It includes the hardware to mount on the wall, the web interface where you can add your digital content (no software or app required) and the almost-too-amazing support that includes writing copy, editing video and Photoshop editing services.

There are many ways you can use this platform. The most common way is for museums to layer on more information about their exhibits. Visitors can then tap or scan SmartLinks with their phones, giving them instant access to the digital content you added to the experience.

Videos, photos, 3D models, visitor feedback forms and sponsorship ads are just a few examples of content that can be added. You can even add buttons to give your guests the ability to make a donation while they are standing in front of an exhibit.

The 42Kites platform also features our Inclusion Bar which includes language translation, visual impairment controls and text-to-speech, making your content more inclusive. You can even create a scavenger hunt by hiding clues in your museum.

We worked hard to make a simple, yet powerful platform. In just a few easy steps you can transform the experience of any (or all) exhibits in your museum. Best of all, no technical or design skills are required.

Whether it's an exhibit that has a captivating backstory, a visitor favorite, or even a display that could benefit from more content to boost visitors' interest, the first step is to pick the exhibit(s) in your museum that you would love to expand the amount (and types) of information you share with guests.

You do NOT need to use the wall-mounted holder to use a SmartLink card. Some exhibits (like small artifacts in a glass case) do not need the wall-mounted holder. You can simply attach the SmartLink card to the inside of the glass case.

Museum visitors will now be able to tap or scan the SmartLink to see the digital content of that Experience.

 

In addition to the easy to use system (hardware and digital system), all Premium Plans includes a few features to make your life much easier:

  • Always Perfect Guarantee
    42Kites hardware will always look good, know why? If a SmartLink or Wall-Mounted Holder ever breaks, tears or cracks, we'll send you a replacement for free. We'll even pay for shipping.
  • Impossible To Fail Guarantee
    Have 100% confidence knowing that the 42Kites system will work for your museum. If you get stuck or need help with anything, a member of our team will provide one-on-one support (over Zoom, Facetime, WhatsApp, etc...) and work with you to get everything working in your museum.
  • Helping Hand
    Think of this as having your own dedicated tech/design department to help transform your physical content to the digital world. Need someone to retype text from an old photograph? We can help. Need someone to trim the last 24 second off of a video? No problem. Need someone to crop the garbage can out of the background of a photo? We got you. Need a custom SmartLink overlay designed so you can get it printed? Just ask.

There are no additional fees for these services. Unlimited access to all these services (and more) is INCLUDED in all Premium Plans.

Here is a diagram of the SmartLink card and the three pieces that make up the wall-mounted holder:

Here are a few photos:

You do NOT need to use the wall-mounted holder to use a SmartLink card. Some exhibits (like small artifacts in a glass case) do not need the wall-mounted holder. You can simply attach the SmartLink card to the inside of the glass case.

The end result of a SmartLink card placed in the wall-mounted holder looks something like this:

See our handy instructions on how to install the wall-mounted SmartLink holder.

Yes! You don't need to have any design or technical skills to create Experiences.

You will also have access to lots of tutorials that show how to use the Experience Builder. However, if for any reason you need one-on-one tech support or help creating the visuals for your Experiences, we are here to help. All 42Kites Premium plans include unlimited, free support and resources!

Below are a few screenshots of the main 42Kites account screen:

The SmartLink card allows visitors to tap or scan their phones to access an Experience. By default, the SmartLink card displays a QR Code, but that can be changed. You can easily customize the display by overlaying an image/graphic on top of the SmartLink card.*

Here are a couple of ideas:**

  • You could record your museum curator telling stories about each exhibit and then create a "Curator Tour" graphic to use in place of the QR Code.
  • Does your museum have a specific theme or mascot? If yes, featuring an image of the mascot could be a fun way to "dress up" the wall-mounted holder.

Here are a few examples of customized overlays:

* Because image / graphic overlays will hide the QR Code, using them will disable the "scan your phone" functionality. However, because the SmartLink cards have built-in NFC Chip functionality, visitors will still be able to tap their phones to access the Experience.

** If you need assistance creating custom SmartLink overlays, we can help design them for you at no additional cost. Take a look at the included service called Helping Hand.

We created a few short, animated cartoon videos that will show your visitors how to scan the SmartLinks. There are multiple versions of the "How to use SmartLinks" video. We created a collection of videos, each within a different museum setting and with different animated characters. All 42Kites plans include access to all of these videos.

To make sure guests watch it, we recommend you display it (on a TV screen, laptop or tablet) near the admission line or download the video and add to your website and / or social media pages.

Here is an example of just one of the videos you will have access to:

NOTE: Our Sponsor+ program will find a sponsor for you so you can get the 42Kites devices for free.

Yes! Within the Experience Builder, you can create a shared Header and Footer which will give you a place to easily add info about a sponsor to all your Experiences. You can add a sponsor's logo or even a sponsorship banner ad, both which can (optionally) be set to link to the sponsor's website.

While the shared Header and Footer area can be use to put logos and ads across ALL your Experiences, you also have the option to display different information on an Experience by Experience basis.

If you plan on featuring sponsors in your experiences, we recommend highlighting this as a benefit in the sponsorship materials you provide to potential sponsors. Here is an example of three Experiences with a banner for a local car dealership located at the top of each Experience.

Three screenshots of an Experience showing a sponsored ad at the top

Yes! You can lock an Experience with a custom PIN number. Here's an example of what the locked Experience will look like when the visitor first scans the SmartLink card:

There are many different ways museums can benefit from using a locked Experience but a few of our favorite ways is to create a fun adventure like a "Digital Easter Egg Hunt", "Digital Scavenger Hunt" or "Digital Escape Room".  These types of locked experiences create a fun activity for your guests, while increasing their engagement levels with your exhibits.

Here's an example of how a digital "Digital Scavenger Hunt" could work:

Using the Promo Box feature in the Experience Builder, you can add "clues" to a few of the Experiences you've created for your exhibits. Creating a clue is as simple as adding (let's say) a single letter or number to each Experience that you want to contain a clue.

Let's imagine you have a large collection of different dinosaur fossils with twelve SmartLinks in a large exhibit room:

  • One of the SmartLinks (maybe right under the T-Rex) will display the locked Experience from that screenshot above. Visitors will not be able to access the information until they know the answer.
  • Seven of the SmartLinks in this big fossil room only has interesting information about the fossil it is next to (video of it being excavated, a map of the location, etc..).
  • In addition to the background information about a particular fossil one SmartLink displays a Promo Box that says "The first digit is 1".
  • Another SmartLink displays a Promo Box that says "The second digit is 9".
  • Another SmartLink displays a Promo Box that says "The third digit is 1".
  • and finally the last SmartLink contains a Promo Box that says "The fourth digit is 2".

By having the clues spread over multiple SmartLinks, it will encourage visitors to tap or scan all the the SmartLinks of all your exhibits and read the content. As guests hunt for clues, they will also be learning more about your exhibits in the process.

When setting up something like this, remember that people don't always follow the same path around your museum so make sure that the SmartLinks can be scanned in any order.

Once the visitor finds all of the clues, they will have the complete key to unlock that final locked Experience. As a reward for their effort, the "unlocked" Experience could give them a code for a something like "Free hotdog" from the cafe or "10% off an item" in the gift shop.

PS: Locking an Experience is as easy as adding a custom PIN and question. This is what it looks like in your account:

When picking a name, we considered lots of options. It was important for us to create something that was memorable, easy for people to type into a browser and that was different than other "techy" companies.

SmartLink.com, SkyLink.com and SkyBridge.com are just a few of the names that were discussed. But the names we came up with were either already taken or too long for people to (easily) remember.

Back at the drawing board, we turned to some of our favorite books as sources of inspiration. In the book, “The Hitchhiker's Guide to the Galaxy” by Douglas Adams, the number 42 is the answer given by a supercomputer to “The Ultimate Question of Life, the Universe, and Everything.” The supercomputer's level of infinite knowledge is what inspired us to incorporate "42" into the name.

As for the kites parts, while we don't sell them, kites give you the feeling of something elevating above the norm and that perfectly describes what this platform does - it takes regular museum exhibits and elevates them to a something greater.